Youth-Friendly Care

Why it matters

Improving Access to Youth-Friendly Services

Adolescence affords a key opportunity to administer counseling, anticipatory guidance, and health care services to help young people establish life-long healthy habits. Adolescents tend to be healthy, but participate at disproportionately high rates in risky behaviors that can lead to significant morbidity and mortality. Consequently, the health care needs of adolescents are unique from other patient populations. Adolescents deserve access to high-quality, youth-friendly health care that is age and developmental stage-appropriate.

AC Model

Adolescent Champion Model

AHI implements the Adolescent Champion model in health centers throughout the country with the goal of making the health center an adolescent-centered medical home. The model includes multiple components to address a health center’s policies, practices, procedures, and environment

Adolescent-Centered Environment Assessment Process (ACE-AP)

Our Adolescent-Centered Environment Assessment Process (ACE-AP) helps health centers become more youth-friendly. More than just a checklist, the ACE-AP is a facilitated, comprehensive self-assessment and guided improvement process that includes customized resources, recommendations, technical assistance, and implementation plans using Plan, Do, Study, Act (PDSA) improvement cycles.

Improving Care_Components of Youth-Friendly Care ACE-AP Image

Spark Trainings

Sparks are designed for providers or staff to deliver in 15-30 minutes at staff meetings or professional development opportunities. These trainings will “spark” discussion and reflection among your multidisciplinary team. All sparks include a PowerPoint presentation, a facilitator outline, and follow-up materials.

Adolescent-Centered Environments
Adolescent-Centered Environments

Learn strategies for providing patient-centered care to adolescents. Available for free!

Cultural Responsiveness Part 1: Working with Adolescents
Cultural Responsiveness Part 1: Working with Adolescents

Understand key concepts about providing culturally responsive health care to adolescents.


Hear directly from teens about how you can improve their health care experience. We encourage you to use these videos for training.

Drawing a Picture: Adolescent-Centered Medical Homes
Explore many of the ways that primary care and other health centers can make sure that their space is youth-friendly.

Health Experts, Meet Teen Experts
Hear directly from teens on their priorities for their healthcare.

Youth-Friendly Materials


Poster serving as a visual cue to welcome teen patients. Contact us to request a free printed copy.


Manual to establish and sustain a Youth Advisory Council. Contact us to receive a free printed copy!


Sample confidentiality poster to display in exam and waiting rooms.


Sample letter about confidentiality to give to parents at check-in.


Sample handout about confidentiality to give to teens at check-in.

Webinars & Training

Our skilled facilitators offer interactive trainings and presentations to promote youth-friendly care. We can tailor these educational experiences to meet your organization’s needs. We currently have trainings available on transforming primary care and school-based health centers into adolescent-centered medical homes. Learn more about AHI’s training offerings here.

Conference Colleagues Business Communication Concept

We Can Help!

AHI works with health centers and organizations across the country to improve the delivery of high-quality, youth-friendly care. Looking for support to improve youth-friendly care in your setting?